Cartix Prime
Privacy policy
Who we are
Cartix Prime is billing, stock and accounts software for shops, restaurants and pharmacies. It is made and run by Yellowix Technologies, India (“we”). This policy covers the Cartix Prime website at prime.cartixpos.com, the Cartix Prime apps for Android, Windows and Mac, and Cartix Prime’s WhatsApp number.
What we collect
- Your account: the WhatsApp number or email you sign in with, your name, and your business’s name, address and GST number if you add them.
- Your business data: what you and your staff enter or scan: items, prices, stock, bills, purchases, payments, suppliers, customers and staff.
- Your customers’ details: the names, phone numbers and purchases of your customers that you choose to record, so you can bill them, keep their credit and send them messages.
- WhatsApp messages to our number: when you write to Cartix Prime’s WhatsApp number to sign in, we receive your number and the message, and reply with your sign-in code.
- Devices: a name and identifier for each counter, phone or computer you connect, and basic error reports when something fails.
How we use it
- To run Cartix Prime for you: keep your data, sync it between your devices, print and send your bills.
- To sign you in, and to keep your account and your business’s data safe.
- To send the WhatsApp messages you ask Cartix Prime to send, such as bills, receipts and payment reminders to your customers.
- To answer you when you contact us, and to tell you about your plan and its renewal.
We do not sell your data or your customers’ data, and we do not use it for advertising.
Your customers’ data
For the details of your customers, your business decides what is recorded and what is sent to them; we keep and process it only on your behalf, to run Cartix Prime for you. Message your customers only when they have agreed to hear from you. A customer who replies STOP to a WhatsApp message is not sent more messages.
Who else handles it
We use these services to run Cartix Prime. Each handles only what its part needs:
- Supabase: our database and sign-in, on servers in Mumbai, India.
- Cloudflare: delivers the Cartix Prime website and app.
- Meta (WhatsApp Business Platform): carries WhatsApp messages, including sign-in codes.
- Anthropic: reads a purchase bill photo when you use AI bill scan, to fill in the items for you.
We share data with others only when the law requires it.
How long we keep it
Your business data stays while your account is open, so your bills and books are there when you need them. Sign-in codes are deleted within a day. After you close your account, we delete your data within 90 days, except what Indian tax law requires to be kept.
Seeing, correcting or deleting your data
You can see and correct your data in Cartix Prime itself, and export your bills and reports at any time. To close your account and delete your data, write to us on WhatsApp at +91 90744 51087 from the number you sign in with. We confirm and delete it within 30 days.
Keeping it safe
Data travels encrypted (HTTPS). Each business sees only its own data, and each person only what their role allows. No method is perfectly secure, but we work to protect your data and tell you if something goes wrong that affects it.
Changes and contact
When this policy changes, we update the date above. For any question about your data, write to Yellowix Technologies on WhatsApp at +91 90744 51087.